Reference

How padi88 Protects Your Privacy

When you open an account with us and deposit via DANA, OVO, GoPay or QRIS, your personal and financial information stays private and secure.

Account data encryptedPayment info safeguardedYour control, always

Explore the Lobby Read FAQ

What We Collect and Why

padi88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email, phone number and identification details when you register — this helps us verify your account and process deposits and withdrawals securely. Transaction records from DANA, OVO, GoPay and QRIS payments are kept to confirm your balance and assist you if a

1
deposit doesn't arrive or a withdrawal needs review. We also log your login times, device type and browser information to detect unauthorised access and keep your account safe. This data depends on local law for how long we retain it and what you can request we
2
change or delete. Your payment history remains on file for compliance purposes, but you can contact our support team to ask about your stored records at any time.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

Privacy Questions? Contact Our Team

Live Chat Available 24/7 in English. Head to your account dashboard, tap the chat icon in the bottom right, and ask about your data, account access or privacy requests — we'll respond in minutes.

Email Support Send privacy concerns to our support email and receive a detailed reply within 24 hours. Include your username and the specific data or account issue you're asking about.

Account Settings Log in to padi88, go to Settings > Security, and you'll see your personal info on file. Update your email or phone directly, or request deletion of records where local law permits.

SECURITY FIRST

How We Keep Your Data Safe

Encrypted Connections

Every deposit via DANA, OVO, GoPay or QRIS travels over encrypted channels so no one can intercept your payment details. Your login session is also encrypted on every device.

Password & Two-Factor

We store your password hashed so we never see it ourselves. You can enable two-factor verification in your account settings for an extra security layer on login.

Data Retention

We keep your account data as long as you're active with us. Inactive accounts and their associated records depend on local law — contact support for specifics on your region.

Access Requests

Want to see all the data we hold about you? Email support or message live chat with your request. We'll compile your full profile within 10 business days.

Change or Delete

You can update your email, phone or identification details directly in Settings at any time. Deletion requests depend on local law and must be made through live chat or email.

No Third-Party Sharing

We don't sell your personal info to marketers or brokers. Payment processors like DANA, OVO, GoPay and QRIS receive only the details needed to complete your transaction.

Your Privacy Questions

Deletion depends on local law. Some records must be kept for financial compliance; others we can remove on request. Contact our support team with your username and we'll explain what can be cleared within 10 days.

Yes. Open your account, message live chat, or email support saying 'I want a copy of my personal data.' We'll send you a full report of your profile, transactions and login history within 10 business days.

Transaction records stay on file for at least three years for compliance. After that, retention depends on local law. Ask support about your region's rules if you need specifics.

No — and that's intentional. We hash your password so even we can't see it. If you forget, use the 'Reset Password' link on login and we'll send a secure reset link to your email.

We don't sell your data to advertisers or data brokers. Payment processors like DANA, OVO, GoPay and QRIS only get the amount and transaction ID needed to process your deposit or withdrawal.

Log in, go to Settings > Security, and enable two-factor authentication. You'll receive a code on your phone every time you log in from a new device — keeps unauthorised access out.

Contact live chat immediately with your username. Our security team will review your login history, lock suspicious access, and walk you through a secure password reset within minutes.

How padi88 Protects Your Privacy

Privacy Questions? Contact Our Team

How We Keep Your Data Safe

Encrypted Connections

Password & Two-Factor

Data Retention

Access Requests

Change or Delete

No Third-Party Sharing

Your Privacy Questions

01 What happens to my data if I delete my account?

02 Can I see all the data padi88 has stored about me?

03 How long do you keep my DANA, OVO, GoPay or QRIS payment records?

04 Is my password stored somewhere I can retrieve it?

05 Will padi88 ever share my personal info with third parties?

06 How do I enable extra security on my account?

07 What if I think my account data has been breached?

Related Pages